Terms & Conditions

Last updated: 15/08/2025

1. Scope of Application

These Terms & Conditions apply to the use of the HeatPump HQ UK website and services. By using our services, you agree to these terms.

2. Our Service

HeatPump HQ is a referral platform that connects consumers with qualified heat pump installers. We do not carry out installations ourselves but facilitate introductions to certified professionals.

3. Website Usage

You agree to:

4. Limitation of Liability

HeatPump HQ's liability is limited to direct damages resulting from our wilful misconduct or gross negligence. Our liability is excluded for indirect, consequential, or punitive damages. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence.

5. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of HeatPump HQ or its licensors and is protected by copyright and other intellectual property rights.

6. Governing Law

These terms are governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes.

7. Changes

We reserve the right to amend these terms at any time. Changes will be published on this page and take effect upon publication.

8. Company Information

These terms are between you and:
SUG Labs International Ltd trading as HeatPumpHQâ„¢
Registered in Malta: C-XXXXX
VAT: MT[number] / GB[number]
Registered Office: [Malta address]
Email: hi@heatpumphq.com

9. Contact

For enquiries about these terms, please contact us at:
Email: hi@heatpumphq.com