Last updated: 15/08/2025
These Terms of Service apply to your use of the HeatPump HQ Australia website and services. By using our services, you agree to these terms.
HeatPump HQ is a referral service that connects consumers with qualified heat pump installers across Australia. We don't perform installations ourselves but facilitate introductions to certified professionals.
You agree to:
Nothing in these terms excludes, restricts, or modifies any consumer rights or remedies under the Competition and Consumer Act 2010 (Cth) or any other applicable consumer protection law.
To the extent permitted by law, HeatPump HQ excludes all liability for indirect, consequential, or special damages. Our total liability is limited to the amount you paid for our services in the 12 months preceding the claim.
All content on this website, including text, graphics, logos, and software, is the property of HeatPump HQ or its licensors and is protected by copyright and other intellectual property laws.
These terms are governed by the laws of New South Wales, Australia. The courts of NSW shall have jurisdiction over any disputes.
We may update these terms from time to time. Changes will be posted on this page and take effect immediately upon posting.
These terms are between you and:
SUG Labs International Ltd trading as HeatPumpHQâ„¢
Registered in Malta: C-XXXXX
VAT: MT[number]
Registered Office: [Malta address]
Email: hi@heatpumphq.com
For questions about these terms, contact us at:
Email: hi@heatpumphq.com